POPIA notice

Dr Thando Khumalo complies with the Protection of Personal Information Act (POPIA). This page explains what information we keep about you, why, and for how long.

What we keep

  • Your name, ID number, date of birth, contact details and address
  • Your medical aid details and next of kin
  • Your medical file: consultation notes, sick notes, prescriptions and allergies
  • Your appointments, bills and payments

Why we keep it

Only to treat you, book your appointments, keep your medical file up to date and bill you or your medical aid. We never sell your information or use it for marketing.

Who we share it with

Your medical aid (for claims, with your consent) and other healthcare providers when you are referred. Only the doctor can see your medical notes; reception only sees what they need to book and bill you.

How long we keep it

Adult records are kept for 6 years. Children's records are kept until the child turns 16.

Your rights

You can ask to see your information, and ask us to correct anything that is wrong. Phone us on 011 736 9753 or email Thandojk881@gmail.com.